JB
Jaco B
1 reviews | Active since Nov 2021
23 Nov 2021, 15:15
Bad bad bad service from Morclick.
I am disgusted with morclick. Pathetic service. Morclick Technicians trying to help do not sort out the problems. I wish I never started this contract. Lady that sold me the contract sold me a bunch of lies. Poor signal. Can not stream netflix youtube wirhout disruptions. Deduct money from your account after you have paid the installation and traveing cost. My ac**** suppose to be R949. They deduct Over R1400 rand. Their afterservice is pathetic. I need to cancel this immediately. Who deducts money on the20th of each month, who gets paid rhe 20th. They recieve your complaints with photos of no connection and take as much money they want. WHO IN THE WORLD DOES THIS!!!!!
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Replies (2)0
Replies (2)
MorClick Satellite Internet Solutions's replyOfficial
23 Nov 2021, 16:04Good afternoon Jaco - we apologise for your inconvenience and would like to rectify this situation. Please could you provide contact details and your account number and we can escalate it right away. Thank you for bringing this to our attention.
MorClick Satellite Internet Solutions's reply23 Nov 2021, 16:04
Official
Good afternoon Jaco - we apologise for your inconvenience and would like to rectify this situation. Please could you provide contact details and your account number and we can escalate it right away. Thank you for bringing this to our attention.
JB
Jaco B's updateReviewer Update
24 Nov 2021, 11:24I have sorted out the R1466.50 with Neo(best guy working there) but the problem was why did they deduct money on 23rd? I did not sign a mandate, against my account? Now they sent me a mandate ro sign for the 1st of ea month. The interuptions while streaming is rediculious at times you just switch your tv off. I reported this with videos and photos of this happening. If you move to the next room,signal drops with 3 lines. R949 is definitely to much for this. I dread thinking I have to sttuggle like this for 25months. My ref no. For the errors is
MCL83277 & MCL83206. Nobody helped me until now wednesday 24.11.2021. My cell no. *** whatsap ***. Signal are very bad on farm. Please dont ask me again to log into Autodesk send someone like Piet from Brits to assist. Iam not here to do your job foe you and sit on whatsap with mobiclick technicians for an hr and nothing get sorted.
MCL83277 & MCL83206. Nobody helped me until now wednesday 24.11.2021. My cell no. *** whatsap ***. Signal are very bad on farm. Please dont ask me again to log into Autodesk send someone like Piet from Brits to assist. Iam not here to do your job foe you and sit on whatsap with mobiclick technicians for an hr and nothing get sorted.
JB
Jaco B's update24 Nov 2021, 11:24
Reviewer Update
I have sorted out the R1466.50 with Neo(best guy working there) but the problem was why did they deduct money on 23rd? I did not sign a mandate, against my account? Now they sent me a mandate ro sign for the 1st of ea month. The interuptions while streaming is rediculious at times you just switch your tv off. I reported this with videos and photos of this happening. If you move to the next room,signal drops with 3 lines. R949 is definitely to much for this. I dread thinking I have to sttuggle like this for 25months. My ref no. For the errors is
MCL83277 & MCL83206. Nobody helped me until now wednesday 24.11.2021. My cell no. *** whatsap ***. Signal are very bad on farm. Please dont ask me again to log into Autodesk send someone like Piet from Brits to assist. Iam not here to do your job foe you and sit on whatsap with mobiclick technicians for an hr and nothing get sorted.
MCL83277 & MCL83206. Nobody helped me until now wednesday 24.11.2021. My cell no. *** whatsap ***. Signal are very bad on farm. Please dont ask me again to log into Autodesk send someone like Piet from Brits to assist. Iam not here to do your job foe you and sit on whatsap with mobiclick technicians for an hr and nothing get sorted.