1 reviews | Active since Jun 2016

01 Apr 2024, 13:52

Avoid Morclick Satellite Internet Service at All Costs!

Avoid Morclick Satellite Internet Service at All Costs!

If you're considering Morclick satellite internet service, do yourself a favor and run in the opposite direction. This service is an absolute disaster.

Firstly, let's talk about speed. Or rather, the lack thereof. Morclick boasts about providing a 10 Mbps line, but in reality, you'd be lucky to get a fraction of that. I've experienced internet speeds so sluggish that it's like being stuck in the internet's version of rush-hour traffic. And don't even get me started on the latency—it's downright ridiculous.

To add insult to injury, their customer service is virtually non-existent. There's no service center to turn to when you encounter problems, and if you dare to request a technician, be prepared to fork out a hefty fee. And what do you get in return? A technician who shows up, pokes around a bit, and then shrugs, claiming there's nothing wrong with the system. It's infuriating, to say the least.

Logging tickets is an exercise in futility. You might as well be tossing them into a black hole. There's no feedback, no resolution, just radio silence. Sending an email is like sending a message in a bottle—you'll be waiting for days, if not weeks, for a reply that may never come.

In summary, Morclick is the epitome of incompetence and poor service. Save yourself the headache and look elsewhere for your internet needs. Trust me, you'll thank yourself later.

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply02 Apr 2024, 10:46
Official
Dear Sandra. Thank you for sharing your experience with us, it is of great concern that we hear of your frustration and we sincerely apologise.  Your feedback is of great value to us so please be assured that we're dedicated to finding a solution to the issues you've encountered. Our head office team has been alerted and will reach out to you. Your business is highly valued. We appreciate your patience throughout this process. Kind Regards,  The MorClick Digital Team.