SF
Shamus F
1 reviews | Active since Feb 2024
11 Apr 2025, 16:18
Avoid Morclick like a bad rash - complete *******
Absolutely shocking con artists. Service is not workable, lag is too long for any reasonable use. Reported the *** service issue within the cpa timeframe. Refuted by Morclick who take the connection fee and then still charge another R3500 to remove their useless dish. Refused to accept my proof that I requested the service be terminated (with their installing agent) and refused to credit the additional charge. And now they have managed to get a debt onto my credit record. No way to call anyone to get the issue resolved. Emails don’t get responded too. This is a CON folks.
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Replies (1)MorClick Satellite Internet Solutions's replyOfficial
14 Apr 2025, 12:00Good day, Shamus. Thank you for taking the time to share your feedback with us. We remain committed to providing clear and transparent billing to every valued customer, so your concerns are taken very seriously. We would love to assist you in resolving this and have therefore escalated your concerns to our Finance Team to work directly with you to discuss your account. We sincerely apologise for the frustration and inconvenience you’ve experienced during this time. Kind Regards. The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply14 Apr 2025, 12:00
Official
Good day, Shamus. Thank you for taking the time to share your feedback with us. We remain committed to providing clear and transparent billing to every valued customer, so your concerns are taken very seriously. We would love to assist you in resolving this and have therefore escalated your concerns to our Finance Team to work directly with you to discuss your account. We sincerely apologise for the frustration and inconvenience you’ve experienced during this time. Kind Regards. The MorClick Digital Team.
Best regards,
