1 reviews | Active since Jun 2025
A23269 David Booysen
Our experience with Morclick was absolutely terrible since immigration to the new Satellite 30 degrees north. The connection buffers continuesly. Since March 9th we couldn't educate our children online, nor held any conference connections. The R1100 you have compensate us with was not nearly enough. Yo have to do much, much better than that.
There is one lady that I would definitely like to recommend for a managing position for her outstanding customer care relationship we had with her. All the others are only there to receive their salaries at the end of the month. Asanda was the only agent that went out of her way and tried her best to satisfy our needs. She is very polite and has a calming approach. She was always prompt to our appointments and the only one who was on time, every time we had a problem. I can not say the same to any of the other agents. Would you ask Asanda to contact me again, should the CEO be to busy. I have a suggestion to make to make to Morclick.
We understand how critical a stable internet connection is, particularly when it affects your children’s education as well as your ability to conduct work and meetings. It is deeply disappointing to hear that we have not met your expectations, and for that, we are truly sorry.
Please know that your feedback is being taken very seriously. As requested, we will ask Asanda to reach out to you directly as soon as possible.
We appreciate your willingness to share constructive feedback—it helps us grow and improve. Thank you once again for your patience and for allowing us the opportunity to respond. We look forward to reconnecting with you soon and hopefully restoring your trust in MorClick.
Warmest regards,
We understand how critical a stable internet connection is, particularly when it affects your children’s education as well as your ability to conduct work and meetings. It is deeply disappointing to hear that we have not met your expectations, and for that, we are truly sorry.
Please know that your feedback is being taken very seriously. As requested, we will ask Asanda to reach out to you directly as soon as possible.
We appreciate your willingness to share constructive feedback—it helps us grow and improve. Thank you once again for your patience and for allowing us the opportunity to respond. We look forward to reconnecting with you soon and hopefully restoring your trust in MorClick.
Warmest regards,