WK
Wentzel K
1 reviews | Active since Jul 2024
23 Jul 2024, 13:34
*******
If anyone want to sign up with them don't. Sales are excellent, but no support. promise me 20 mbs can't get 5 mps if you lucky. Support don't exist. They are useless. They breached their contract and still want me to pay early cancelation. They then force you to pay by adding you to the credit bureau. Im now seeking legal advice. *******.
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MorClick Satellite Internet Solutions's replyOfficial
24 Jul 2024, 09:36 Dear Mr Kleinhans Thank you for reaching out and sharing your concerns. We sincerely apologise for the issues you have experienced with our service. We understand your frustration and take your feedback seriously. Our team is committed to providing the best possible support to our customers. To address your concerns effectively, we have escalated your review to our head office for assistance. Please rest assured that we will review the details of your contract and address any discrepancies related to your service and billing. Thank you for your understanding. We value your business and want to resolve this situation as quickly as possible. Kind Regards, The MorClick Digital Team.
Best regards,
MorClick Satellite Internet Solutions's reply24 Jul 2024, 09:36
Official
Dear Mr Kleinhans Thank you for reaching out and sharing your concerns. We sincerely apologise for the issues you have experienced with our service. We understand your frustration and take your feedback seriously. Our team is committed to providing the best possible support to our customers. To address your concerns effectively, we have escalated your review to our head office for assistance. Please rest assured that we will review the details of your contract and address any discrepancies related to your service and billing. Thank you for your understanding. We value your business and want to resolve this situation as quickly as possible. Kind Regards, The MorClick Digital Team.
Best regards,