1 reviews | Active since Feb 2024
0 Star for No Customer Service
I have now for last time tried to call 3 x time holding on, communicate via contact us or email, or wait for someone to get back to me. Ref MCL242377 together with all other previous call logs are just fruitless? Why have a customer care department, if no one cares to call you back or at least just send an email - Listen dude; we are working on your no connection and bad spot of ERR CONNECTION RESET ? I see the online team at least gets back to a person complaining, but I am sure that is just to help their rankings? Let's see if they actually do get someone to call me back - Absolutely worse , non existing customer care - no care attitude service! For the last time - Please someone from Morclick / Yahsat / Hughes, sort out my connectivity for once and for all! Thanks
We greatly appreciate you taking the time to provide feedback on your experience. Please accept our sincere apologies for any frustration and inconvenience you have faced. Your business is of utmost importance to us, and we have promptly escalated your concerns to our technical team for immediate assistance. They will be reaching out to you shortly to ensure that we achieve the best possible outcome.
Thank you for your patience and understanding. Kind Regards, The MorClick Digital Team.
We greatly appreciate you taking the time to provide feedback on your experience. Please accept our sincere apologies for any frustration and inconvenience you have faced. Your business is of utmost importance to us, and we have promptly escalated your concerns to our technical team for immediate assistance. They will be reaching out to you shortly to ensure that we achieve the best possible outcome.
Thank you for your patience and understanding. Kind Regards, The MorClick Digital Team.