POOR SERVICE - **************** - *****ING FROM YOUR CUSTOMERS

<p>During September 2016 an agents form Mondi Mobile called me to sell me a product of Vodacom . The agent to make a sale **** about the product saying it is 5GB Data that will be linked to my existing cellphone number. This was not the case - she sold me an additional contract with a new cellphone number with 5 GB data and without my knowledge an extra contract of R200 airtime per month (so I was sold two contacts and I did not agree to any additional contracts)</p> <p>After I complained and the recording was listened to and it was confirmed that she misled me NO ONE IS TAKING ACCOUNTAIBILITY FOR THIS.</p> <p>I am still paying for these contract as Mondi Mobile is blaming Vodacom and Vodacom refuses to cancel the contract as Mondi Mobile refuses to collect the package.</p> <p>I need someone to assist urgently.</p>