Great Service

<p>After I received a sms from Mondo on 17June 2016., I have contact Telkom to assist me to connect my Tablet to the rooter. I have spend a whole evening with the Telkom call centre where I did about 5 calls to different agents. One will tell me , remove your sim , next one get irrate with me and as I m trying to do what each one tell me what to do the frustration got higher.On 18 June I phoned again whereby I have been told Mondo did not activate my rooter this is now Telkom. And not to mention, twice Telkom told me they will get a technician to call me ref ********** 4 (unable to take call was in meeting) dont bother to phone me later. The I phoned the Mondo contact centre on Tuesday 21 June told them that Telkom advised the rooter not activated by Mondo. The lady advised that its being done and will follow up with Telkom. Unfortunately I dont have allot of patience and contact Mondo to follow up the next day as I phoned Telkom again and another ref ********** 5 was given to me as a technician have to assist me. I was assisted by Triston who had allot of patience. He assisted me step by step , something that Telkom could not do. He told me he helped allot of clients before and ask me to allow him to assist me and give him a change. I could not believe how he pushed behound boundries to asist me. I personally would like to thank Triston for the assistance, patience and care fot his clients. He is truly an assit to the Mondo company. Well done and keep up the awesome work. </p> <p> </p>