Mobisos is *****ing our money

again money deducted,the bank cant help they say it cant be stopped.so this weekend my husband will close his account at Capitec and rather join FNB wo make sure their clients money stays in their account.He hasnt given any permission on writing or recording that allows them to deduct any money from his bank account.This Mobisos is a **** and there is no such bussiness,they even tole another companies website details.