Misleading Call and Unauthorised DebiCheck

I want to warn others about my experience with Mobisos.

I received a call from one of their agents yesterday, and the conversation was extremely misleading. Only afterwards did I discover that I had been subjected to a DebiCheck authorisation, something that was never properly or clearly explained to me during the call.

I was not made fully aware that I was agreeing to a debit arrangement, and this feels deceptive and dishonest. Customers should be clearly informed when any DebiCheck or debit instruction is being set up, instead of finding out later.

This kind of lack of transparency is unacceptable and feels like customers are being misled into agreements they do not fully understand.

Please be very careful if you receive calls from Mobisos. Ask direct questions and do not agree to anything unless they clearly explain every detail, especially anything involving DebiCheck.