*** Mobilesplus?
I initially thought everything was okay when placing my order. But every time I call them for an order update they are unable to assist me due to their system being offline. I am not sure why I am not receiving my promised callbacks either.
This is shameful and as someone who works in a call centre myself I consider this level of service barbaric.
Mobilesplus.... fix this.
Why you are using such a faulty system is beyond me. There are plenty of cost effective systems out there with so much less issues.
And employ more people like Cindy from outbound team. People like her are saving your company whereas your service team gives absolutely zero ****s about the customer.
Fix this ASAP.
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Replies (2)
Mobilesplus's replyOfficial
30 May 2018, 08:38Dear Alex Koopman,
We will contact you soonest to resolve and close your query.
Regards,
Mobiles Plus Team
Best regards,
Mobilesplus's reply30 May 2018, 08:38
Official
Dear Alex Koopman,
We will contact you soonest to resolve and close your query.
Regards,
Mobiles Plus Team
Best regards,
's updateReviewer Update
30 May 2018, 08:57I appreciate your complaints department and hold your level of service in high regard.
Thank you Lakeisha Michaels
's update30 May 2018, 08:57
Reviewer Update
I appreciate your complaints department and hold your level of service in high regard.
Thank you Lakeisha Michaels