DU
Duncan U

1 reviews | Active since Dec 2015

13 Jan 2016, 19:57

Why no response scared of the Recording???

About a month ago I posted a message about how one of the sales consultants was completely out of line I even have a 9 min recording of the conversation, Mobile plus quickly responded saying \Thank you for your enquiry. We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact ."this was December the 14th 2015. No response further not even a call to me. Whats wrong scared of the recording."""

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Replies (1)
Mobilesplus
Mobilesplus's reply13 Jan 2016, 20:04
Official
Hello Zonkie99,

Thank you for your enquiry. We acknowledge your frustration and sincerely apologize for the inconvenience.we will be in contact during office hours
Kind Regards