bB
bronwynnewman B

1 reviews | Active since Aug 2016

03 May 2017, 14:33

When your money is debited and you sit with a loss

<p>I got a call from Mobile Plus for a possible contract phone. I did not get the contract however checking my bank statements i saw debits going off got x4 services;</p> <p>Hottspotter- R45.00 bank fee R3.50</p> <p>Phonebox - R35.00 bank fee R3.50</p> <p>Techtrace - R39.00 bank fee R3.50</p> <p>Sossquad - R55.00 bank fee R3.50</p> <p> </p> <p>Calling this places to only find out they are 3rd parties attached to the initial contract that i did not get but was still billed for. </p> <p> </p> <p>I called them to have it all cancelled and they told me to go into my bank to have the money reversed.</p> <p> </p> <p>My bank charged me R35 per dispute which totalled: R140.00</p> <p> </p> <p>Lets do the math on what I loss out on. Debits which should have been cancelled along with the contract.</p> <p> </p> <p>R188.00 debit order including bank charges, debit reverse cost R174.00 - Dispute bank cost R140.00 Left me with R34.00 in refunds from R188.00.</p> <p> </p> <p>How is this fair on me as a consumer. I hate people having the right to just take take take without making confirmations.</p> <p> </p> <p>Just another system of abuse we take from institutions.</p>

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