Very dissapointing

<p>In the beginning of November 2016, some one phoned me from Mobile Plus.</p> <p>They offered me an upgrade because my upgrade was due.They allso notified me that the call is recorded..</p> <p>I accepted the offer(MTN Galaxy J5 Prime, MTNChoise 50, R199 a month).On the 08 November 2016 I recieved a sms that stated that my Upgrade has been approved.</p> <p>They phoned me on the 14 November 2016 and said that they will deliver the phone on the 15 November 2016.No phone was delivered.</p> <p>From the 21 November 2016 I started phoning, to find out what is going on, where the phone is.</p> <p>I phoned MTN, they said I must phone another number.I phoned that number, and then a diffrent number.So I phoned the last number for MOBILE PLUS.</p> <p>After phoning and they cannot give me answers, only on the 02/12/2016 they told me that there is nothing on their system!!!</p> <p>This morning 06/12/2016 I phoned MTN asking them why am I paying for a phone I dont have , and they are telling me on their system it is showing that I upgraded.</p> <p>So I phoned MOBILE PLUS to tell them what MTN told me.</p> <p>Well no assitance....phone just went dead..so fedup.</p> <p>Now I am paying for something I dont have.</p> <p>How is that possible.Nobody is helping me to sort this out.I would allso like to cancel MTN NOW...</p> <p> </p>