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Nicolene N

1 reviews | Active since Oct 2015

16 Oct 2015, 19:18

Unwanted communication from Mobile Plus

I received a phone call from a call centre agent asking whether I have prepaid or on a contract basis with my mobile network. No where in the conversation did I agree to receive any sort of communication from your company. Once the phone call ended I received a sms Thanking me for my interest and will be keeping me updated on specials!!! This is not the way your company should be operating. I do not want to be associated with Mobile Plus!!!!! Remove me immediately from your mailing list and remove mobile number from your contact list!

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Replies (1)
Mobilesplus
Mobilesplus's reply19 Oct 2015, 07:45
Official
Hello Nicolene1234,

We sincerely apologize for the inconvenience caused.

You will be contacted in order to resolve and close your query effectively.

Thanking you for your time and patience.

Kind Regards,
Mobilesplus Team