YM
Yolanda M

1 reviews | Active since Sept 2014

13 Apr 2016, 13:10

Unsolicited marketing-rude-unprofessional

I received a call from Devashni from Mobiles Plus advising that they had a deal for me. This is unsolicited marketing and not allowed in terms of the CPA! I told her that I was not interested and asked for her managers number so that he could remove me from their data base. She was rude and unprofessional and asked why I asked so many questions. She proceeded to hang up the call. EVEN AFTER ADVISING THAT I WAS NOT INTERESTED I received an sms from the company thanking me for my interest and promising to ********ly harass me with more unsolicited marketing. I called the company and asked where my personal details had been obtained from. I have not given permission to any company to distribute my personal information for any reason whatsoever and I have a right to know where my details were obtained. After much debate, Clinton, the supervisor, advised that the details were purchased from Telegenix but couldn't give me a number for this company. They basically admitted to transferring personal information without the required consent or checks. TAKE ME OFF OF YOUR DATABASE! I DO NOT WISH TO BE CONTACTED BY YOUR COMPANY OR ANY OF YOUR AFFILIATES. DO NOT SELL MY PERSONAL INFORMAT

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Replies (1)
Mobilesplus
Mobilesplus's reply13 Apr 2016, 13:20
Official
Hello Kay2301,

We do apologize for any inconvenience that you have experienced.

Please note as your details have been removed from Mobiles Plus sales.

Kind Regards