********* Sales practises

I am MTN business contract holder I have been persistently contacted by telesales from Mobile Plus on behalf of MTN. This upgrade has been is coming along since July 2020. Eventually on the 20/08/2020 a consultant finally called back almost a month later. After reviewing the offer I accepted the deal on the 21/08/2020 I was advised it would take 10-14 days for delivery. I was called again on the 09/09/2020 advising that there was no stock on my original request but they have stock now however the deal I was previously offered doenst exist on the system anymore!!! How is that possible?? Waited for the telesales person to return my call, needless to say that never happened. I placed a call today at their call centre with one Trinsha who promised to get a consultant to call me and a manager to try and resolve my issue, it is now 10pm no call received! Their shoddy business practises and ********* sales tactics is in contravention of the Consumer Protection Act. I await a call from the manager in order to take the matter further. What is even more frustrating is having to deal with the arrogant sales people who have made no effort to do their jobs! How is this company still in business?

With kind regards A very disgusted MTN customer