1 reviews | Active since Jun 2011
<p>I got called by phone finder after putting an order for an LG G2 Mini phone , the order was subsequently cancelled by MTN after they called me to tell me they no longer had the phone.</p> <p> On the day the woman from Mobile Plus called me about my order, I can remember from the telephone call I indicated to her from the moment she started talking about the extra services that Mobile Plus offers I told her I’m not interested and I don’t need these extras services. Unfortunately that that didn’t stop her and she proceeded to explain the additional services and her reasoning was that although I wasn’t interested she was obliged to explain them to me. Still under the impression that she understood I was never interested in these I let her speak.</p> <p> The next thing on the 25th Aug 2016 I’m getting 4 debit order for services I dint even subscribe for. I have requested the bank reverses all these debit orders and now I have to go through the trouble of cancelling services that I never agreed to in the first place.</p> <p> My request to you now is that you must investigate why I ended up with unwarranted debit orders and make sure these services are cancelled against my name.</p>
Hi Bonga
We do aplogize for amy inconveniace caused .
You will be contaced by one of our esclation agents and assisted with your debit query.
Kind Regard
Best regards,
Hi Bonga
We do aplogize for amy inconveniace caused .
You will be contaced by one of our esclation agents and assisted with your debit query.
Kind Regard
Best regards,
Thank you for the quick responses and for cancelling the services against my name
Thank you for the quick responses and for cancelling the services against my name
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