1 reviews | Active since Aug 2014
Totally Disgusted
I have had 2 Hello peter complaints about this company and trust in the fact the issue has still been not resolved.<br> The first one was sent on the 18th and the second on the 23rd, for a sim card that went missing in Oct.<br> I have been calling since then, going into MTN Stores Edgar's Stores and all them they couldn't help for a flipping sim card. Furthermore, to my suprise the number has been suspended due to none payment, I went to go fetch my bank statement and no where does it show that my account was debited but I had money in my account. So who's fault is that? I was also advised that I need to pay those 3 months that you guys weren't debiting my account and I sent the POP on the 12th of December, and on the 15th I called and spoke to Semain and who advised that the line is still suspended and they haven't received my POP and he will cancel the contract for us and the fees will be (waived), yesterday I called in again to follow up and guess what? You guys are waiting for me to pay before you cancel, my payment made weeks ago isn't reflecting and Latisha says, I'll follow up and call you back later on sir, till now, nothing!
We do apologize for any inconvenience and time constrain caused with your query being resolved , you will be contacted and advised accordingly in regards to the status of your sim card query .
Kind Regards
We do apologize for any inconvenience and time constrain caused with your query being resolved , you will be contacted and advised accordingly in regards to the status of your sim card query .
Kind Regards
