Terrible service, and locked into a contract that i can use!!

<p>I had taken out an MTN contract with Mobiles Plus (MTN) and had received the phone etc... The delivery guy took all my details when he delivered the phone, and i was told that the sim card for this contract would be activated and ready for use as soon as all my details are processed - THIS WAS IN FEBRUARY 2016 AND TILL TODAY 22 NOVEMBER 2016, this sim card still does not work, and nobody, MTN stores, or mobiles plus can help me. </p> <p> </p> <p>The response from mobiles plus is that all they do is sign up contracts and there is nothing they can do, so i go to MTN, who tell me that it is the responsibility of the company that signed me up to sort this out - this is a total nonsense, as i have tried to get this sim card working at least a half a dozen times, and still nobody can help me.</p> <p> </p> <p>When i asked mobilesplus to cancel this contract, they say that this is also the job of MTN and i need to call 808 - so all they want is to sign me up for the contract and forget about it, basically lock me into a contract with no after sales service whatsoever - pathetic, i feel as if i have been legally ****** and there is nothing i can do about it.</p> <p> </p> <p>Mobilesplus manager, Clinton says that he cannot do anything to help me as they are just third party contractors that sign up MTN contracts - if that is the case, why cant they help a customer who had trusted them for the best possible service - this is just unacceptable!!!!!!</p> <p> </p> <p>I want this contract cancelled and my premiums refunded as from inception of this contract and they can have the phone back - this is just a waste of time.</p>