1 reviews | Active since Oct 2016

19 Oct 2016, 11:22

terrible service

<p>well needless to say mobile plus sucks.</p> <p>i called in like 20mins ago to check the status of my order. so they asked for ID which is normal</p> <p>they check my profile and after applying for my phone last week thursday im still waiting for an agent to call me. so i called in. they check my profile and tell me "oh didnt you get a sms asking for you to send thru a copy of ur id and bank statements etc. i said no so i read out the sms i did get . aandy so i cut the call. i phone back not even 5mins later to cancel my order i spoke to danver. " hi i would like to do a cancellation of my order. danver: sorry can you call back in half an hour our systems are offline. can i speak to a supervisor sorry sir my supervisor is on lunch. so i said ok. in the back of my head im telling my self but i just called to check my profile now you tell me ur systems are offline.</p> <p> </p> <p>get the hell out of the industry if you not willing to help ur clients. mobile plus i want a cancellation of my order . right blady now.</p>

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Replies (1)
Mobilesplus
Mobilesplus's reply19 Oct 2016, 11:26
Official
We sincerely apologize for the inconvenience caused to you with regards to this matter, kindly note that we will contact you in order to resolve and close your query. Kind Regards, Mobiles Plus Team