nM
nqobile M
1 reviews | Active since Jan 2013
31 Jan 2019, 16:45
Stinking attitude from your agent's.
Dear Mobilesplus,please train your call centre agents on the importance of communicating politely with potential customers. I got a call from a lady by the name of PORTIA who tried explaining a certain promotion and i politely told her,`thank you for the call but I'm not interested`.The next thing she was rude and asked what am I thanking her for? I don't appreciate such ****py behaviour especially when I say that I'm not interested ina promotion. I've had a bad experience with Mobilesplus before and history is repeating itself. Please train your agent's so we can take you seriously.
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Replies (1)Mobilesplus's replyOfficial
01 Feb 2019, 07:58Dear Nqobi,
We sincerely apologize for the inconvenience caused to you with regards to this matter, kindly note that the sales agent will be disciplined and we will add you to our DNC list.
Kind Regards,
Mobiles Plus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter, kindly note that the sales agent will be disciplined and we will add you to our DNC list.
Kind Regards,
Mobiles Plus Team
Best regards,
Mobilesplus's reply01 Feb 2019, 07:58
Official
Dear Nqobi,
We sincerely apologize for the inconvenience caused to you with regards to this matter, kindly note that the sales agent will be disciplined and we will add you to our DNC list.
Kind Regards,
Mobiles Plus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter, kindly note that the sales agent will be disciplined and we will add you to our DNC list.
Kind Regards,
Mobiles Plus Team
Best regards,
