BW
Brigitte W

1 reviews | Active since Jan 2016

14 Jan 2016, 13:49

Spiteful Spamming

I receive constant unsolicited calls from this company and have requested numerous times to be taken off their database, which they never do. Today I was called again and made the same request. After the call, the service consultant spitefully subscribed me to their sms updates. I received the first sms at 10h23.<br> (can't remember his name, but can give exact times of the call - today - 10h19 am) \Thank you for your interest in Mobile Plus. We will keep you updates on our deals and specials etc"<br> <br> I feel this is an infringement on my rights and will be contacting the ombudsman should I not be unsubscribed from the services and removed immediately."""

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Replies (1)
Mobilesplus
Mobilesplus's reply14 Jan 2016, 14:07
Official
Hello brigitte wood,

we do apologise for any inconvenience and time constraint caused with our query being resolved , this matter will be escalated and sent through the required department to assist with the exclusion of your details .

You can also register with the DMA (Direct Marketing Association) You can do this by visiting their website : www.nationalopout.co.za

Kind Regards

Best regards,