1 reviews | Active since May 2015
SIMCARD DELIVERY AND PAYMENTS
Mobile plus called me in October 2014 recruiting me for a contract of R34.00 which they say you get airtime of R50.00. I said to the lady I don't want a contract. The following month in November they put R50.00 airtime in my cellphone, I called them and say to them I don't need a contract they must cancel the contract. They promise me that it will be cancelled. In December my line was deactivated, I call them they said to me I am owing them R120 which I asked them to give me their account so that I could pay them and they should activate my line. I paid the R120 after that I email them the proof of payment they say to me I have to pay the amount of the 24 months contract with them which they said its R663.00 and I must pay the R150.00 for the simcard and they will send it to me, because I need my number as I use it for business, I email it to their email that was in January. They promise to send the simcard since then.February I call them still waiting for their support department March and April again. Yesterday I call them they say I owe them R950.00 before I pay that they will not send me the simcard and they will not give my number back. I really don't know what to do.
We apologize for any inconvenience caused to you.
Please be advised that we will investigate this matter and contact you with in record time.
Regards, Mobiles Plus Team
We apologize for any inconvenience caused to you.
Please be advised that we will investigate this matter and contact you with in record time.
Regards, Mobiles Plus Team
