LN
LUNTU N
1 reviews | Active since Jan 2015
31 Jan 2015, 18:36
sim swap
As from 29 January I'm experience bad service from Mobilesplus. I suspect this company is no real company is ****. I've been straggling to sim swap my sim card as from 29 January 2015. When I said, I need a manager agent said he is on lunch when you ask what is name of manager, they is not allowed to mention his/her name. I told them I need my sim number back but they tell it will take 7 days to activate my sim card any one can help me I loose lot of my because of I lost my as from 29 Janury 2015.<br> <br> I have this question to answered regarding to Mobilesplus.<br> <br> Who is the managing Director of Mbilesplus<br> Where is their offices<br> why they treat they customer like that<br> <br> Suggestions<br> <br> The company need to be investigated
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Mobilesplus's replyOfficial
02 Feb 2015, 09:28Hello luntun,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we are authorised dealers for Mtn, we operate on a call centre basis hence our business is done telephonically.
We will contact you with regards to your query as well as to provide our dealer code that you may confirm with MTN we are indeed a legit organisation.
Kind Regards,
Mobilesplus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we are authorised dealers for Mtn, we operate on a call centre basis hence our business is done telephonically.
We will contact you with regards to your query as well as to provide our dealer code that you may confirm with MTN we are indeed a legit organisation.
Kind Regards,
Mobilesplus Team
Best regards,
Mobilesplus's reply02 Feb 2015, 09:28
Official
Hello luntun,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we are authorised dealers for Mtn, we operate on a call centre basis hence our business is done telephonically.
We will contact you with regards to your query as well as to provide our dealer code that you may confirm with MTN we are indeed a legit organisation.
Kind Regards,
Mobilesplus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we are authorised dealers for Mtn, we operate on a call centre basis hence our business is done telephonically.
We will contact you with regards to your query as well as to provide our dealer code that you may confirm with MTN we are indeed a legit organisation.
Kind Regards,
Mobilesplus Team
Best regards,