SHOCKING service!

I was contacted by Mobiles plus last year and agreed to one of their airtime and sms packages. I was told by the consultant that I would receive an email regarding all the info she had just given me. No email was ever received and I forgot the name of the company. A few months ago I started noticing large amounts of airtime disappearing from my phone without reason and when I went to the MTN store I was told that my phone was listed as being on a corporate contract and that I needed to contact this company (listed as ABLEV on their records), and take it up with them. I could not find this company and gave up my search. I recently have wanted to get a Sim swap and have been unable to do so as my phone is now listed as being on a corporate contract. I do not appreciate that NONE of this information was disclosed to me when the VAS was being marketed and sold to me and that I never received any of the information promised to me