JvdW
Johann van der Westhuizen

1 reviews | Active since Aug 2011

24 Apr 2015, 12:48

Services Sold without Permission

Hi,<br> <br> For some reason my account has been deducted with all random like, phonebox, rescuebox, onebox, safetybox, somu sim, milc, etc and I never agreed to this.<br> <br> Mobile Plus told me to phone each company, cancelling the services and request a refund, why can't they just do it themselves?<br> <br> Please look into this ASAP, I want a answer before end of business today otherwise this will be taken further.<br> <br> Thank you.

0
Replies (1)
Mobilesplus
Mobilesplus's reply24 Apr 2015, 13:05
Official
Hello jvdwesthuizen,

We sincerely apologize for the inconvenience caused to you with regards to this matter.

Kindly note you will be contacted with feedback, however you will neded to contact the relevant VAS for a refund.

Regards,
Mobilesplus Team