BP
Bianca P
1 reviews | Active since Mar 2014
14 Apr 2015, 09:03
Sent from Post to Pillar with no results
I am really at my wits end!! Can somebody please take ownership of this matter and refund me for the R136.80 I had to spend on a swip swop for the error (incorrect sim size) done by Mobile Plus, NOT MTN Direct. Please, I have called them today and they confirmed the error and contract is with MOBILIE PLUS, not MTN. I want my money TODAY or I will go to the Ombudsman.
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Mobilesplus's replyOfficial
14 Apr 2015, 09:28Hello Bankies08,
Kinldy note as explained to you please call 808 for re-imbusrements.
Your contract is with Mobilesplus however you are be debited by MTN and not Mobilesplus.
Your query will Mobilesplus is resolved and closed.
Regards,
Mobileplus Team
Kinldy note as explained to you please call 808 for re-imbusrements.
Your contract is with Mobilesplus however you are be debited by MTN and not Mobilesplus.
Your query will Mobilesplus is resolved and closed.
Regards,
Mobileplus Team
Mobilesplus's reply14 Apr 2015, 09:28
Official
Hello Bankies08,
Kinldy note as explained to you please call 808 for re-imbusrements.
Your contract is with Mobilesplus however you are be debited by MTN and not Mobilesplus.
Your query will Mobilesplus is resolved and closed.
Regards,
Mobileplus Team
Kinldy note as explained to you please call 808 for re-imbusrements.
Your contract is with Mobilesplus however you are be debited by MTN and not Mobilesplus.
Your query will Mobilesplus is resolved and closed.
Regards,
Mobileplus Team