SB
Sarah B

1 reviews | Active since Feb 2010

18 Jan 2016, 10:08

Remove me from your database!

I received a call from Mobilesplus on Friday. The woman said she was phoning on behalf of Telkom Mobile.<br> I asked her to remove my contact details from the database and to not contact me again, as I was not interested.<br> <br> I received another phone call this morning (Monday) from Mobilesplus on behalf of MTN. I once again said remove me from your database. The agent incorrectly informed me that I must go onto the DMMA website and list my details. I informed her I am an attorney who specialises in POPI and data protection, and that the DMMA was to list if I did not want to receive marketing material at all. I like marketing material from specific brands. I informed her that I did not want to receive material from Mobilesplus.<br> <br> Please ensure that Mobilesplus removes me from all it's databases and that you never contact me again.

0
Replies (1)
Mobilesplus
Mobilesplus's reply18 Jan 2016, 10:14
Official
Hello SHB,

We sincerely apologize for the inconvenience caused.

We will add you to our DNC list, you will be removed off our database and you will not be contact by Mobilesplus further.

Your query has been resolved and closed.

Kind Regards,
Mobiles Plus Team

Best regards,