1 reviews | Active since Jan 2016

18 Apr 2016, 15:50

RE:WAITING FOR PUK NUMBER FOR 2 MONTHS

Hy,<br> <br> Ever since from Monday last week, I have been waiting for an escalation agent to contact me but nothing of that nature has ever happened. <br> <br> Can it be made clear whether it is possible for me to have my numbers unblocked or not, and this time please provide me with the procedure on how to cancel my contract and get back to MTN Pay as you go,since there process of them giving the PUK does not take months.

0
Replies (1)
Mobilesplus
Mobilesplus's reply18 Apr 2016, 15:58
Official
Hello Pheniastp,

Hello Pheniastp,

Thank you for your inquiry.

We have sent your Puk number -***5 to your email address *** . We also have tried contacting you at work but your receptionist says she is unable to transfer the call to you

Kind Regards
Mobiles plus Team