Pathetic service from Mobiles plus

My number was deactivated without even receiving any call or sms advising me of such. I only knew that my was deactivated when i could no longer receive calls or messages. When i contacted the 808 they advised me to contact *** as they will be able to assist me the number could not assist they referred me to mobilesplus call centre. I spoke to the lady by the name of Lereese who advised me that the line has been deactivated due to non payment whereas there have been no debit orders coming off my account from this company and yet they have the audacity to deactivate my account. Lereese advised me that to resolve this it will take 31 working days to resolve. I am the one who must suffer for their staff's incompetency on top of that they want my contact number so that they can give me feedback, excuse me did you not just deactivate my account? How are you going to get hold of me if you have deactivated my number? Warning to people out there be weary of such ****s i am the victim now i am suffering the consequences. I've been using this number for a long time now i have to find a new number because of the mess up these people have caused.