PATHETIC SERVICE

On 22 Sept my BIS was activated just to be disconnected again on 4 October. I have been contacting Mobilesplus since then and every time i have to call without proper feedback from them. Its 29 October and my BIS was still not activated again. When i have asked to cancel this pathetic service they said I had to pay R800! For what? They are pathetic where service is concerned and i have not been in more than a month or 2! I still want to get out seeing that i'm not getting any service at all!