bM
bella M

1 reviews | Active since Jan 2017

17 Jan 2017, 13:42

pathetic ***** and they wating peoples time

<p>i app**** for a cellphone at mobile plus, the agent called and confirmed my details</p> <p>was promised that the cellphone will be delivered at my work place within 5-10 working days ,</p> <p>yesterday i called Mobile plus they told me they were trying to reach me but was unavailable, now</p> <p>today they are telling me my order has been cancelled , chantall tried to call me at 8h27 this morning</p> <p>but was not available what a lie nobody contacted me i am the who phoned them , is this company for real</p> <p>or theyjust trying to raise people's hopes, their sales is pathetic</p>

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Replies (3)
Mobilesplus
Mobilesplus's reply17 Jan 2017, 13:52
Official

We sincerely apologize for the inconvenience caused to you.

Kindly note that we will contact you in order to resolve and close your query.

Kind Regards,

Mobiles Plus Team

bM
bella M's update17 Jan 2017, 16:38
Reviewer Update

thanks Shinele for the quick response, she was very kind and explained to me how their vetting department is working, they had my old number and they called on that old number which i lost

she even explained to me that when applying again i must inform the agent about that number

and give them the new number, i am so sorry i thought mobile Plus was just playing around but they

surely know what they are doing, their agents are quick to resolve quieries, i will try again to apply as per Shinel and i apologise for the incoveniece problem solved

Mobilesplus
Mobilesplus's reply17 Jan 2017, 16:41
Official

Thank you kindly for the feedback, we are glad that your query has been resolved and closed effectively.

Kind Regards,

Mobiles Plus Team