1 reviews | Active since Jun 2015
Overcharged Debit order
My monthly bill is normally R118 With MTN and Mobileplus. After Mobileplus renewed my contract in April, I was only supposed to be charged A once off amount of R92 to renew the contract.<br> <br> This month my bill came to R954.97. The contract fee was only suppose to increase to a about R10.<br> <br> I contacted MTN customer care as well as mobile plus but neither company could help me as their systems were apparently down.<br> <br> Mobile plus also said they would contact me regarding the \Rescue Box"which they have added to my account without permission. I have sent e-mails and have had no response since April.<br> <br> I am very upset that they have taken the liberty to debit such a huge amount off my account"
Thank you for your query
We apologize for any inconvenience caused.
Please be advised that an agent will contact you soon to assist with your query.
Regards
Mobiles Plus Team
Best regards,
Thank you for your query
We apologize for any inconvenience caused.
Please be advised that an agent will contact you soon to assist with your query.
Regards
Mobiles Plus Team
Best regards,
