RG
Raylene G
1 reviews | Active since Jan 2013
14 Feb 2015, 12:01
No Airtime
I received a call from a Mobile plus agent,with an offer of R50.00 airtime pm,for which I I only pay R39.00.The first Debit order went off in December and I subsequently received an SMS informing me that my airtime would be loaded on the 17 January,which never happened! .After a couple of days i tried contacting the company,to no avail.My second debit order has gone off,and I still have not received airtime!!!!!!
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Mobilesplus's replyOfficial
16 Feb 2015, 07:42Hello RayleneDG,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will investigate and contact you soonest with feedback.
Thanking you for your time and patience.
Kind Regards,
Mobilesplus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will investigate and contact you soonest with feedback.
Thanking you for your time and patience.
Kind Regards,
Mobilesplus Team
Best regards,
Mobilesplus's reply16 Feb 2015, 07:42
Official
Hello RayleneDG,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will investigate and contact you soonest with feedback.
Thanking you for your time and patience.
Kind Regards,
Mobilesplus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will investigate and contact you soonest with feedback.
Thanking you for your time and patience.
Kind Regards,
Mobilesplus Team
Best regards,