FH
Fanie H

1 reviews | Active since Jul 2017

18 Jul 2017, 13:42

New Contract

<p>I have just taken out a new contract with Mobilesplus. Contract was for a phone including MTN minutes and data contract. i have recieved the package although they have sent me the phone incl. two sim cards. one for the phone (MTN minutes) and on for the data..</p> <p>The phone only has ons sim slot. Upon my query i was told to use the data sim in another device.... why then bother?</p> <p>My understanding regarding this was to dissasemble the phone everytime i need to swap between sim cards which the assistant at Mobiles plus confirmed.</p> <p>This is absolutely *******. with technology today the data and mtn contract can be linked.. OR supply me with a phone with dual sim slots</p> <p> </p>

0
Replies (2)
Mobilesplus
Mobilesplus's reply18 Jul 2017, 13:51
Official

Good day Havelaar,

Please note that we will contact you in order to resolve and close your query effectively.

Regards,

Mobiles Plus Team

Best regards,

FH
Fanie H's update19 Jul 2017, 16:16
Reviewer Update

Thank you Chanelle at Mobilesplus for your feedback to resolve this query