MOBILESPLUS - STILL MY NUMBER ON CONTRACT AFTER MONTHS OF EMAILS TO NO AVAIL

I took out a contract with Mobiles plus - then i paid this contract in full and requested that my mobile number gets transferred back to prepaid.

I was advised by one of their staff members that this has been requested and that they will no longer recharge me. n

3 months later and still my number has not been transferred back to me and still they recharge me.

The agreement was that after the 24 months period of the contract (That was paid in FULL ) MY cellphone number will be transferred back to me as it was before they came into the picture - FOR 24MONTHS I HAD ONLY BUT HAD CONSTANT ISSUES AFTER ISSUES WUTH THIS COMPANY

IT IS FRUSTRATING THAT THIS COMPANY HAS NO REGARD FOR CLIENTS AND WHAT IS THEIR BELONGINGS.