MOBILESPLUS REALLY **** TO ME

24 February an consultant contact me and asked me all my details. During the conversation I have given my bank details , id nr ect. He explained that the delivery on my new Sony Aqua will be delivered in ? 5 days. So before the conversation ended, I asked him \so does this mean I have been approved and he said yes and that I will receive my phone shortly\". Was very happy about this. So by the 29 February I have emailed them asking the status of the delivery. 01/03/2016 I got an email back \"Please be advised your order is currently on Vetting : Pending .\" So I have phoned them. the lady said that I was pre approved and must wait for approval. NO ONE SAID THAT OVER THE PHONE!!!!! According to the guy I spoke to 24 Feb he said I got my phone. Later that day I got and sms saying I wasn't approved. How do you explain that? I even told my work people to apply for a phone. After this incident, I told them not to phone cause the services and things they say to you is load of ****. "