Mobilesplus Customer Service is a Joke

I was contacted by Mobilesplus to upgrade my MTN contract. I was advised that delivery of the phones would take approx. 4 - 5 working days. Its nearly a MONTH and I have not seen a phone from Mobilesplus. I did however have a active contract, but NO phone. Upon trying to cancel the contract I was sent from pillar to post.<br> I asked if I could speak to a supervisor (Clinton) or manager ( Desire) and was advised that the supervisor starts late and the manager even later. I phoned in later and was advised that the manager was not available to talk to me and that all calls are handled via the call centre agent. I'm wondering if MTN is aware the customer service that Mobilesplus is giving their clients?????? I would NEVER deal with Mobilesplus again. PLEASE DO NOT DEAL WITH THESE GUYS, THEY ARE A JOKE!!!!