1 reviews | Active since Dec 2013
Mobiles plus ********** contract then blame MTN
Mobiles plus obtained a contract with false claims that the cellphone would be delivered When the phone was not delivered the contract was canceled However Mobiles Plus did not cancel the contract and refuse to deliver the phone saying it is MTN who is at fault They have not done anything to remedy the situation after 4 days of providing a generic response This is the second month I’m paying for a phone that I haven’t received
Dear Kerry,
We sincerely apologize for the inconvenience caused to you. Mobile Plus has advised you on the process accordingly.
Mobiles Plus has followed process and requested cancellation as per your request, Mobiles Plus is currently awaiting feedback from MTN.
As advised previously once MTN provides feedback your order will be cancelled and your monies will be refunded to you by MTN accordingly.
Kind Regards,
Mobiles Plus Team
Dear Kerry,
We sincerely apologize for the inconvenience caused to you. Mobile Plus has advised you on the process accordingly.
Mobiles Plus has followed process and requested cancellation as per your request, Mobiles Plus is currently awaiting feedback from MTN.
As advised previously once MTN provides feedback your order will be cancelled and your monies will be refunded to you by MTN accordingly.
Kind Regards,
Mobiles Plus Team