ZS
Zjuan S

1 reviews | Active since Feb 2022

10 Nov 2022, 16:38

Mobiles Plus cant cancel contract

Cancelled contract within the 10 days provided.

Since 25/10/2022 still no cancellation and still no feedback.

Linked to MTN so this must indicate that they don't care about resolving anything.

Was promised 72 hours for cancellation.

New billing starts and the only thing that could be said is “we apologise for the inconvenience”.

I guess I have to call in again to be told no feedback.

Its difficult to be polite on this platform when a company is not serious.

0
Replies (3)
Mobilesplus
Mobilesplus's reply11 Nov 2022, 08:21
Official
Good Day Zjuan, we are sorry to hear about your issue, please do email *** for assistance. 
Kind Regards, 
Mobiles Plus Team 
ZS
Zjuan S's update11 Nov 2022, 10:41
Reviewer Update
Cannot see your email address
Mobilesplus
Mobilesplus's reply11 Nov 2022, 10:43
Official
Hi Zjuan, please log onto our facebook page and drop us an inbox thereon.
Kind Regards, MobilesPlus Team