mobiles plus

NO STARS ACTUALLY. I was told an outright lie with regards to an upgrade that had to be done before the end of last month. Fiona Sa****, a consultant called me to upgrade one of my numbers. I did so on the understanding that the contract upgrade could be done and at a later stage I could call into an MTN office and do a handset upgrade when it suited me. Now only to find out from MTN that a sim upgrade without a handset upgrade has been done and as a result this lie has spoilt a birthday present for my daughter! Having called them, I could not be put through to a manager nor the consultant but instead they have only logged a cancellation and that is a 24 - 48 hour process. DO NOT DO ANY UPGRADES WITH THIS ********* COMPANY.