GD
Graeme D
1 reviews | Active since Oct 2010
08 Jul 2019, 14:07
Miss Selling
Watch out for miss-selling. Maintain they are the MTN direct sales arm. Say they can reduce your monthly charge by "converting" your existing package to something identical called flexi rate package. Purport to know the package you are on but when interrogated obviously don't!!! When challenged phone put down.
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Mobilesplus's replyOfficial
08 Jul 2019, 14:29Dear Graeme Bagatelle,
Kindly note that Mobiles Plus is a direct dealer for MTN and that we are not MTN, if you had taken a contract with Mobiles Plus, your bill would have still been coming from MTN.
Please advise how you would like to be assisted further?
Regards,
Mobiles Plus Team
Kindly note that Mobiles Plus is a direct dealer for MTN and that we are not MTN, if you had taken a contract with Mobiles Plus, your bill would have still been coming from MTN.
Please advise how you would like to be assisted further?
Regards,
Mobiles Plus Team
Mobilesplus's reply08 Jul 2019, 14:29
Official
Dear Graeme Bagatelle,
Kindly note that Mobiles Plus is a direct dealer for MTN and that we are not MTN, if you had taken a contract with Mobiles Plus, your bill would have still been coming from MTN.
Please advise how you would like to be assisted further?
Regards,
Mobiles Plus Team
Kindly note that Mobiles Plus is a direct dealer for MTN and that we are not MTN, if you had taken a contract with Mobiles Plus, your bill would have still been coming from MTN.
Please advise how you would like to be assisted further?
Regards,
Mobiles Plus Team