Misrepresentation by mobiles plus

Been almost five months and I still await feedback from mobiles plus regarding the lies that they have told me when I device has been sold to me . I have asked for all calls made to me to be listened to and to come up with a solution to date me posting this they don't give a damn a sale is a sale to these *********** people . Simon who is an escalation consultant promised to keep me informed however failed to . Every time I call mobiles plus I am speaking to a consultant who's rude and does not know what customer service is when the device was sold to me I was promised the first debit with go off once I switch the phone on which did not happen I had to call to find out that's lies . I was also told the package was I get 50 rand airtime a month which was also lies I had to call mtn to find out the phone contract was a open line . After this pathetic service to top it off a consultant calls me again talking about a service fee I need to pay for the service after explaining to the consultant I did not agree to this his response was 'he is informing me now about it" what customer service ? Me the client is doing all the follow up and using all his airtime not mobiles plus . Mobiles plus consultants well two of them told me I have two different debit dates . I am so sick of this level of service I will be going to receive legal advice to get ahold of all those calls made to me even the call when the device was sold to prove of this misrepresentation from mobiles plus I advise no one accept or do business with them !!!!