nN
nkululeko N

1 reviews | Active since Jul 2016

15 Jul 2016, 13:18

MISERABLE COMPANY WHO ARE THIS PEAPLE ????????????????

<p>GOODAY REGRET TO DEAL WITH THIS KIND OF COMPANY CALLED THEM SELFS MOBILE PLUS I PAID R150 FOR SIM SWOP THEY TOLD ME I MUST WAIT ABOUT 7 TO 14 WORKING DAYS BUT STILL I AM WAITIN FOR THAT WHEN I CALL THEM TO FIND OUT THEY TELLING ME SAME STORY TILL TODAY AND LASTLY THEY MUST TRAIN THEIR STAFF HOW TO TALK TO THE CUSTOMERS NOT JUST DROP THE FONE ON OUR EARS AND THEY MUST NOTIFY THE CUSTORMERS WHEN THE HAVE THE PROBLEM I CANT WAIT 30 DAYS JUST FOR SIM CARD</p>

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Replies (4)
Mobilesplus
Mobilesplus's reply15 Jul 2016, 13:25
Official

Good Day

Nkululeko Clint Ndengane

We do apologise for the delay and the time constraint caused with your query being resolved you will be contacted and given and explanation and feedback .

Kind Regards

nN
nkululeko N's update18 Jul 2016, 08:38
Reviewer Update

hi there this peaple are giving me problems again i phone this morning i spoke to Denver their customer service he is not helping insteadthey are going back to squere one by telling me i must wait once they reply to his query they will fone me i've heard this from them for longtime its about close to two months now

Mobilesplus
Mobilesplus's reply18 Jul 2016, 08:51
Official

Hi Landengs

We will check with the Campaign Manager to understand why Denver could not assist you . The CM will be in contact shortly.

Kind Regards

Mobiles Plus Team

Mobilesplus
Mobilesplus's reply18 Jul 2016, 09:24
Official

Good morning Landengs,

As per your telephonic conversation Between the Campaign Manager and yourself this am, Denver did not cut the call on you, we sincerely apologize for the delay regarding your sim swap, your request was sent through to the network accordingly on the 04/06/2016.

We will contact you by COB today with full and final closure on your query as today is the 30th working day.

Kind Regards,

Mobiles Plus Team