1 reviews | Active since Mar 2017

16 Mar 2017, 11:49

Lies upon lies upon lies!

<p>First off all, LOOSE MY NUMBER FOR EVER!!!</p> <p>All the lies and its only been 2 days... I got my tablet on Tuesday afternoon and the simcard was activated this morning and there was promised to me that I will get 30 gigs once off, when I checked my balance, there was nothing... so I phoned MTN and they said I don’t qualify for its and I should phone mobilesplus to listen to the recording. The supervisor came with every excuse to why I wrong than to just listen to the recording, someone then phoned back to say that the promotion from MTN does no longer exist anymore, that’s the reason I didn’t get the 30 gigs. I checked on the site and said that it is still running and she said, "oh, they told me to say this to you." I mean really? If you want to lie about something, know what you are lying about!</p>

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Replies (8)
Mobilesplus
Mobilesplus's reply16 Mar 2017, 11:58
Official

Good Day,

We sincerely apologize for the inconvenience caused to you.

Kindly note we will contact you in order to resolve and close your query effectively.

Kind Regards,

Mobiles Plus Team

's update16 Mar 2017, 12:00
Reviewer Update

Please don`t, I dont want to hear anymore lies...

's update16 Mar 2017, 12:02
Reviewer Update

I will return the tablet after work at MTN and then I`m done with mobiles plus, hopefully forever.

Mobilesplus
Mobilesplus's reply16 Mar 2017, 12:11
Official

Dear Tamarin,

Kindly note that we will have to contact you in order for this HP query to be closed.

Regards,

Mobiles Plus Team

's update16 Mar 2017, 12:21
Reviewer Update

Thank you Chanel, for being the first honest person at mobiles plus. You were very kind to me! i will however not open a contract from mobiles plus anytime soon.

's update16 Mar 2017, 18:53
Reviewer Update

Just got an sms saying my account is overdue... Wow, you guys just won't stop! Now I'm really furious with mobiles plus....

Mobilesplus
Mobilesplus's reply16 Mar 2017, 19:31
Official

GoodEvening.

Please note we re currently offline you will be assited during the business trading hours

Kind Regards

Mobiles Plus Team

Mobilesplus
Mobilesplus's reply17 Mar 2017, 08:44
Official

Dear Tamarin,

Kindly note that you are billed by MTN and not Mobiles Plus, however this could have been an sms sent to you in error by Mtn.

Your query with Mobiles Plus has been closed.

Regards,

Mobiles Plus Team