Late delivery, wrong colour phone, wrong sim card

Initially I was reluctant to order over the phone because I had issues the last time I did an online order, but I placed an order with Mobiles Plus on 29th Feb 2016, after being assured it is much easier and more convenient going through them and there won't be any problems. Well...<br> <br> I emailed support and eventually messaged them on Facebook yesterday 08.March, and finally got a tracking number to see when my phone would be delivered. It finally arrived yesterday afternoon. Firstly, the phone is the wrong colour - I specifically asked for a black one, secondly, they sent the wrong size sim card with the phone, so I can't use it even if I wanted to. <br> <br> I am assuming that they will not accept any return now because I have opened the box, but what am I supposed to do now? I have emailed support and messaged them on facebook with no reply yet. So this is the next step.<br> <br> As far as I can see, my contract also does not state what I am actually supposed to get or the full premium.<br> <br> I have learnt my lesson and next time will rather spend a whole day in an mtn store and walk out with everything working correctly and with the product I want than ever order through these people or online again.