Ignition Group

An upgrade on my MTN contract was done by this company without contacting me. Now that i want to dispute this ive been waiting for 2 weeks to phone me back. My contract is with MTN and not with this company. TERRIBLE CUSTOMER SERVICE AND CALL CENTRE. Ive been phoning for one week straight and only promises. They give a case nr and then you get a sms the next day to say it is closed. Taking money for this so called upgrade is *****.