Horrible Service - potential ****

Mobilesplus went out of their way to accommodate me in upgrading my contract. I assumed this attentative service would continue...I could not have been more wrong!

They said I would receive my phone during this week (22-24 Oct 2018) and I would not have taken the upgrade had I known it to be otherwise.

When I phoned them yesterday I was put on hold twice after which they answerred and just hung up. When I finally got to speak to someone they said it take 3-5 working days just for MTN to process the request and I would get feedback during the day. When I phoned them today again they changed their story and said it takes 5 - 10 days and they cant do anything because it sits with MTN. When I then asked whether I could speak to MTN directly the consultant was rude and eventually hung up on me.

At this stage I am not sure if I am ever getting the upgrade.

My advice is to stay far away from this company - feels more and more like a ****.