MV
Mishelle V
1 reviews | Active since Feb 2015
04 Mar 2015, 14:37
HORRIBLE ATTITUDE AND RUDENESS
I received a call from Mobilesplus today.<br> After I told the woman, do NOT phone me, and remove my number from the data base, this company still sends an sms saying thank you for your interest, wee will keep you updated on our deals and specials!?<br> <br> I then phone back, and spoke to Lee, who told me they need my id number for her to be able to remove my details! Why the hell should I give my id number and where the hell did they get my number! After I asked my questions she threw the phone down in my ear! Why are you people harassing me! I never gave you my number so stop irritating me! If this happens again I will lay a case against harassment.
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Mobilesplus's replyOfficial
04 Mar 2015, 16:03Hello Mishct,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that Direct Marketing is not *******, we obtain our data from repuatble data houses, however if you do not want to receive marketing calls you may register with the DMASA.
Kindly note that we have no order for you on our system neither do we have your details.
Your cell phone number *** has now been removed from our system, kindly note if you have any other numbers linked to your ID Number and if you are not registered on the DMASA then you may be contacted by various Call Centres.
Your query has now been resolved and closed.
Kind Regards,
Mobilesplus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that Direct Marketing is not *******, we obtain our data from repuatble data houses, however if you do not want to receive marketing calls you may register with the DMASA.
Kindly note that we have no order for you on our system neither do we have your details.
Your cell phone number *** has now been removed from our system, kindly note if you have any other numbers linked to your ID Number and if you are not registered on the DMASA then you may be contacted by various Call Centres.
Your query has now been resolved and closed.
Kind Regards,
Mobilesplus Team
Mobilesplus's reply04 Mar 2015, 16:03
Official
Hello Mishct,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that Direct Marketing is not *******, we obtain our data from repuatble data houses, however if you do not want to receive marketing calls you may register with the DMASA.
Kindly note that we have no order for you on our system neither do we have your details.
Your cell phone number *** has now been removed from our system, kindly note if you have any other numbers linked to your ID Number and if you are not registered on the DMASA then you may be contacted by various Call Centres.
Your query has now been resolved and closed.
Kind Regards,
Mobilesplus Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that Direct Marketing is not *******, we obtain our data from repuatble data houses, however if you do not want to receive marketing calls you may register with the DMASA.
Kindly note that we have no order for you on our system neither do we have your details.
Your cell phone number *** has now been removed from our system, kindly note if you have any other numbers linked to your ID Number and if you are not registered on the DMASA then you may be contacted by various Call Centres.
Your query has now been resolved and closed.
Kind Regards,
Mobilesplus Team